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Privacy Notice

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INTRODUCTION

This privacy notice (the “Privacy Notice”) sets out the ways in which we, WDD Ltd, trading as Blackbird Search (also referred to herein as “we”, “us”, or “our”), collect and use your personal information (“personal data” or “information”) in connection with our business. It also explains what rights you have to access or change your personal data, and how you can exercise them.

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As an international business established in the UK, we have developed this Privacy Notice and our data protection practices in line with our obligations under the UK General Data Protection Regulation, the Data Protection Act 2018 and other applicable law (“Data Protection Law”).

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Where we refer to ‘website’ in this Privacy Notice we are referring to the Blackbird Search website: www.blackbird-search.com

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We may make changes to this Privacy Notice from time to time. We will post any changes to this website.

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ABOUT US​

We are a company registered in England and Wales under company number 14844495.  We are the data controller in relation to the personal data processed in accordance with this Privacy Notice (except where this Privacy Notice explains otherwise).

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For any queries, comments or requests regarding this Privacy Notice, please contact us at privacy@blackbird-search.com

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INFORMATION WE COLLECT​

We may collect, use and otherwise process the following personal information about you:

  • Personal information: your name and contact details (such as phone number, email address or address), job title and employment history; and

  • Records of communications between us: this includes any records we have of telephone conversations or written correspondence.

  • Website visitor data: Our website uses analytics tools to collect anonymised and aggregated information about website visitors. This may include information about how visitors navigate the website, details of visitors’ browsers, operating systems, device screen resolutions and screen sizes, internet protocol (IP) addresses, geographic locations, time zone settings and/or other technology on the devices visitors use to access our website. We use this information to analyse website activity and it cannot be used to identify individuals.

 

This may be information we receive:

  • when you communicate with us directly via email, telephone, or post (or use our website);

  • as a client, when you ask us to provide services to you (or you work for someone we provide services to);

  • as a candidate, when you ask us to work with you;

  • as a supplier, when you provide goods or services to us (or you work for someone who supplies goods or services to us); and/or

  • from third parties, for example, we may be provided with your contact details if you or your services are referred, or recommended, to us by a third party.

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HOW WE USE YOUR INFORMATION​

We will use your information either on the basis of:

  • Performance of your contract with us: for example, we will process personal data such as your contact details in order to provide our services to you (if you are a client, or work for our client), or in order to receive services from you (if you are a supplier, or work for our supplier);

  • Your consent: for example, where our website uses non-essential cookies; or

  • Our legitimate interests: for example, we will process personal data in order to manage our relationship with you, such as your contact details and job history if you are a candidate and we are dealing with your enquiry or you have asked us to work with you. This also includes processing your personal data in order to conduct and manage our business, for example, to protect against fraudulent, illegal or unauthorised activity and other risks to our business, to prevent damage, to protect property and the safety of employees, to ensure network and information security, to comply with legal obligations, company policies and/or procedures, and to enforce our legal rights.

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Where we use your information for our legitimate interests, we make sure to consider and balance any potential impact on you, and your rights under Data Protection Law. Our legitimate interests do not automatically override your interests, and we won’t use your information if we believe your interests override ours (unless we have other grounds to do so such as your consent or a legal obligation). For more information on your rights, please see ‘Your Rights’ section below.

 

DISCLOSURE OF YOUR INFORMATION​

We may share your information with third parties in connection with our business, including:

  • Service Providers: we sometimes engage third parties to support our operations, such as email services, data processing and/or IT services including website hosting providers, data back-up, security and storage providers and cloud-based software providers;

  • Business Transfers: we may share information between members of our corporate group or with any third party to which we may sell or transfer parts of our business or assets; and/or

  • Administrative and/or Legal: we may disclose information to other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) where necessary in compliance with law or regulation and/or to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees.

 

COOKIES​

For information on what cookies we use on our website, please refer to our Cookies Policy.

 

DATA SECURITY AND RETENTION​

We use appropriate technological and operational security measures to protect your information against any unauthorised access or unlawful use, including:

  • ensuring the physical security of our premises;

  • ensuring the physical and digital security of our equipment and devices by using appropriate password protection and/or encryption; and

  • limiting access to your information to only those in our company who need to use it in the course of their work.

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We will keep your information for as long as is necessary to provide you with the services that you have requested from us and/or for as long as we reasonably require for our legitimate business purposes, subject to any retention periods specifed by applicable laws and regulations.

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It is important that the data we hold about you is accurate and current. Please keep us informed if your personal information changes during the course of your relationship with us.

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INTERNATIONAL TRANSFERS​

We are an international business established in the UK, and as a result, we may transfer your information between countries which may provide different levels of data protection to the laws of the country in which you are resident or otherwise work in. Whenever we transfer your personal data internationally, we take steps to ensure that it is protected to an adequate standard. Please contact us if you would like further information on how we protect your personal data.

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YOUR RIGHTS​

You have the following rights under Data Protection Law in relation to your information:

  • Right of access: you can request confirmation that we are processing your personal data and access a copy of such personal data. This is known as a ‘data subject access request’.

  • Right to rectification: you are entitled to ask that we correct or complete any inaccurate or incomplete information we hold about you.

  • Right to erasure: you can ask us to delete or remove your personal data where we have no lawful reason for keeping it. We may continue processing your information if we have a legitimate interest in doing so, as described in this Privacy Notice.

  • Right to restriction of processing: you may ask us to restrict the processing of your personal data, for example, if you want to check its accuracy or object to us processing it.

  • Right to data portability: you can ask us to provide the information we hold about you back to you or to a third party (in a structured, commonly used, electronic form).

  • Right to object: you can object to our processing of your personal data where we are relying on the basis of our ‘legitimate interests’ if you believe that it impacts your fundamental rights and freedoms or where we are using your information for direct marketing purposes.

  • Right to withdraw consent: you can withdraw your consent for us to process your personal data at any time (where we rely on your consent to do so).

  • Right to lodge a complaint: you have the right to lodge a complaint about us to the UK Information Commissioner’s Office (https://ico.org.uk/) or the relevant data protection authority in your country of work or residence.

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If you wish to exercise any of these rights, please contact us via the details set out above. For security purposes and/or to help process your request, we may need to ask you for further information and/or to verify your identity before we can respond to any request. Exercising these rights will not adversely affect any of your other applicable statutory and/or legal rights.

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Last updated: September 2024

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